Provisioning for complex organizations

A new provisioning model for getting the right people into the right isolated environments at enterprise scale.

Automating authentication policy membership

Translating a product-agnostic automation platform into an experience Atlassian's largest enterprise customers could use.

Fixing incorrect insurance penalties

Replacing a system that assumed the worst and charged accordingly with one that treated uncertainty as a design problem.

Centralizing Photo Evidence for Claims Investigation

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Redesigning a CBT App for Clinical Populations

Iterating Lantern's check-in and homepage for users recently discharged from inpatient psychiatric care, grounded in longitudinal research.