Provisioning for complex organizations
Clarity through invention
A new provisioning model for getting the right people into the right isolated environments at enterprise scale, when no established pattern existed.
Bringing clarity to complex systems
Lexi Abrams-Bourke is a product designer focused on making high-stakes, complex systems work for the people who use them.
Featured work
Automating authentication policy membership
Clarity through translation
Translating a powerful, product-agnostic automation platform into an experience that let Atlassian's largest enterprise customers automate authentication policy membership for the first time.
Fixing incorrect insurance penalties
Clarity through fairness
Replacing a system that assumed the worst and charged accordingly with one that treated uncertainty as a design problem. 5% of customers were being wrongly charged every month.
What collaborators say
She's not afraid to tackle the hardest UX and architectural problems, quickly builds deep technical context, and turns messy, complex requirements into experiences that feel clear and intuitive for customers. … She doesn't just stay in the traditional boundaries of design. When the situation calls for it, she naturally steps into the mindset of an architect or product manager — and does so incredibly well.
Alexis consistently turns messy, ambiguous problem spaces into crisp conceptual models and actionable designs. … She is unusually good at zooming between levels: from policy-as-code and zero-trust concepts down to the details of admin workflows, error states, and how to help people trust AI-generated configuration before they switch it on.
She approaches problems methodically and thoughtfully, with deep empathy for users and a strong understanding of business needs. She is a relentless advocate for the user and user-driven design decisions and an exceptional communicator of her opinions. … Lexi is a kind and caring team member, who is intentional in her work relationships which is invaluable in creating harmonious and productive teams.
Lexi is curious, insightful, and champions the user in her designs … always pushing the boundaries to ask what more we can do to improve the user experience. … She's a key strategic partner on her project teams and has built strong cross-functional relationships.
Currently available for product design roles